Are you Compliant with these FCC Laws?
Kari's Law
Kari's Law requires multi-line phone systems (MLTS systems) in the United States to enable direct dialing to 911 centers.
The Ray Baum Act
The Ray Baum's Act requires telephone systems to provide critical data about the calling party's street address and additional information such as room number, floor number or other information to identify the location of the calling party.
Suicide Prevention Hotline
The FCC requires phone service providers to direct all 988 calls, the new nationwide 3-digit for Americans in crisis, to the National Suicide Prevention Lifeline.
ComRes is Here to Assist
Kari’s Law Compliance
ComRes is already assisting customers to be compliant with the main 2 elements of this regulation.
Managed Services and ComRes CloudTalk VoIP customers – you don’t have to do anything. ComRes is already working in the background to make all of our Managed Voice Services (MVS) and ComRes CloudTalk VoIP customers compliant. There is no charge for this for MVS or CloudTalk VoIP customers.
Blocks of Hours and Time & Materials (T&M) customers – All other customers such as Blocks of Hours or T&M customers can schedule with ComRes for compliance.
Ray Baum Act (Section 506) Compliance
At this time, ComRes is still working on what is required to be compliance with this section of the law. We are currently testing this with systems at ComRes and seeking further guidance from carriers, manufacturers, and regulatory officials. Once we have a complete understanding of what is required, we will reach back out to our customers and discuss what is needed.
Suicide Prevention Hotline Compliance
ComRes is already assisting customers to be compliant with the main 2 elements of this regulation.
ComRes CloudTalk VoIP customers – Already done. You don’t have to do anything.
Managed Services customers – you don’t have to do anything. ComRes is already working in the background to make all of our Managed Voice Services (MVS) and ComRes CloudTalk VoIP customers compliant. There is no charge for this for MVS or CloudTalk VoIP customers.
Blocks of Hours and Time & Materials (T&M) customers – All other customers such as Blocks of Hours or T&M customers can schedule with ComRes for compliance.
Contacting ComRes
ComRes strives to be your technology solutions expert. If you have any questions about these regulations, how to be compliant or what to do next, please contact your ComRes representative at:
Phone: 954-462-9600 (toll free 877-379-9600)
Email: Service@ComResUSA.com
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