Managed Voice Service

Blocks of Hours
for New Customers


For customers who require ComRes support on an occasional basis and want preferential response times, a ComRes Block of Hours plan will fit your managed voice service needs perfectly. This flexible and cost-effective solution is designed for businesses that need reliable, on-demand technical assistance without the commitment of a long-term contract. With the ComRes Block of Hours plan, you purchase a predetermined number of service hours that can be used whenever you need expert support. This plan ensures that you receive priority attention from our skilled technicians, reducing downtime and keeping your managed voice service running smoothly.

Whether you are dealing with an unexpected issue, require routine maintenance, or need help with a specific project, the ComRes Block of Hours plan offers the convenience of having professional support readily available. You can use these hours for a wide range of services, including troubleshooting, system updates, network optimization, and more. Our team of experienced professionals is equipped to handle any technical challenge, providing you with peace of mind and confidence in your managed voice service infrastructure.

Additionally, the Block of Hours plan provides clear, predictable budgeting, allowing you to manage your IT expenses more effectively. There are no surprise fees or hidden costs—just straightforward, high-quality service when you need it. Choose the ComRes Block of Hours plan today and experience the benefits of having dedicated IT support tailored to your managed voice service needs.

Managed Voice Service Rates

5-Hour 10-Hour 20-Hour 40-Hour
$200 / hour $160/hour $155/hour $150/hour
Block Cost
Block Cost
Block Cost
Block Cost

Other Fees/Policies

Travel time for on-site Billed at Labor Rate
Minimum cable charge   $300
Overtime labor multiplier   1.5 times
Holiday labor multiplier  2.0 times
Overtime Minimum Hours      2
Holiday Minimum Hours      3

** Overtime or Holiday requests will consume labor from the block per the multiplier above.  For example, 3 hours of Overtime labor will consume 4.5 hours out of a block.
** travel and labor billed by the minute – no rounding!

Managed Voice Service