Managed IT Services
- Loss of Productivity
- Dissatisfied Customers
- High Repair Costs
ComRes’ Managed IT Services is the smart, cost-effective alternative.
- Maintain 24/7 watch over your entire IT environment
- Identify and analyze server “events” for potential problems
- Remediate processes or services that fail
- Ensure security patches, service packs and anti-virus protocols are up to date
- Ensure that data backups are completed
Better Financial Planning: With Managed IT Services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
Our Team Is Your Team 24/7: When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
Your Systems Stay Optimized: Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.
Faster Problem Resolution: With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.
- remote monitoring and management of your networks,
- 24/7 help desk support for users,
- business continuity solutions to ensure your company is prepared for any possible disruption.
How It Works
How Does ComRes’ Managed IT Services Work For You?
You may or may not have had managed services in the past, so let’s start with the basics.
Managed Services is a group of technical services that help protect and maintain your technology, with labor support and guaranteed response times.
Layers of Support
Remote Maintenance
and Monitoring (RMM) Tools
The first step in having a healthy IT infrastructure is Prevention!
RMM tools are a group of cloud applications that help prevent and solve problems:
Anti-Virus
software
It is important to protect your computers/servers against the latest virus threats. Cloud-based anti-virus clients are constantly updated to give you the highest level of protection
Anti-Malware
software
Like viruses, malware can infect computers and networks in way that prevents their proper operations.
DNS
Threat Protection
Having DNS threat protection can help protect computers when they go to infected web sites
Remote
Access
ComRes needs a remote client on your computers/servers to be able to fully manage them
Patch
Management
This client allows ComRes to manage which patches are applied to your computer and if they are applied automatically to keep your computers/servers up-to-date and resistant to threats
Managed IT Services
Automatic monitoring/repair of issues
Help Desk
Support
ComRes provides easy access to our support by phone, email, web forms and SMS text. Get to a live body quickly that can help you solve your issue!
Project Management
Got a project or relocation coming up? ComRes can help by providing you expert advice
Budgeting/
Planning
How do you budget for annual IT expenses or projects? How to ensure your IT infrastructure helps you achieve your organizational strategies?
ComRes Managed
IT Services
We provide you with intelligent high-end IT Planning/Consulting
Other IT Services/Options
Email spam filtering/ransomware protection
ComRes offers solutions such as Vade Secure to help filter out unwanted spam emails, and to protect users against many ransomware threats
Managed
Firewall
Need a firewall that is managed 7X24? ComRes can provide many cost-effective solutions
Disaster Recovery Planning (DRP)
An important part of running your business is to have an effective DRP plan that is implemented and tested periodically to ensure that it works during a disaster
Annual IT
assessment
Have ComRes take a look at your IT infrastructure annually to see what enhancements you should get to make your business more efficient
Data
backup
Is your critical data/systems backed up to the cloud? ComRes can provide options for you to get the level of protection that you need.
- AntiVirus
- AntiMalwareA fee added to each ticket to expedite the ticket
- Microsoft patch management
- M-F/8X5 Remote Desktop Support
- M-F/8X5 On-Site Desktop Support
- DNS threat protection
- Annual assessment/Report
- Voice Project Management
- Email Spam filtering
Professional
$29.99
monthly per user
Premium
$79.99
monthly per user
Enterprise
$99.99
monthly per user
Request a Free Quote
Let us answer any questions you have about our Managed IT Services.
We’ll show you the easiest and most affordable way to maintain your IT systems for top business performance.
