Telephone System

We get asked a lot about deploying phones for remote teleworkers. We have discussed this a lot but wanted to summarize some of the things we run into and what we have suggested. ComRes has almost [...]

  The reliable old POTS line (Plain Old Telephone Service).  Is it on life support and about to breathe its last?  Traditional phone carriers are losing thousands of customers per [...]

I write about this constantly and have been neglectful about this myself – look at your phone bill. The whole bill. You would be surprised at some things you are being charged for.  And you [...]

There has been a lot of turmoil with phone manufacturers in recent months with Avaya, Shoretel and Toshiba.  If you own one of these systems or are looking to purchase one of these systems, [...]

I thought desk phones were supposed to go away and be replaced by cell phones and PC applications?  Apparently not since phone manufacturers keep coming out with new and more sophisticated [...]

It’s hard to get excited about new desktop phones – many telephone manufacturers are moving towards PC phone applications, UC collaboration software, smartphone apps and twinning to cell phones [...]

    Most office leases are 3-5 years, so moving an office isn’t something we do very often.  Most businesses, therefore, don’t have a plan for re-locating or the expertise to do [...]

Should you be concerned if your phone or Internet provider is merging or being acquired?  In the last month several proposed mergers have been announced that affect a lot of our customers: [...]

  Your phone system is an important tool for providing security against hacking and making sure that your staff is operating efficiently.  Companies that use these tools effectively [...]

  Phone bills can be tricky to read, and we all get busy, so many times we simply don’t look at them.  I have been in the business for over 30 years and I don’t look at mine every [...]