Christopher Lawrence was a star. He called as soon as got in first thing in the morning and fixed my issue in a timely fashion.
Everything was handled in a professional manner
ComRes has been our telephone equipment service provider since 2000 (maybe earlier, but it's too long to remember). They have been a valued partner, offering innovative solutions and excellent support. We enjoy working with them and would highly recommend.
These guys are great, super easy to work with and get things done quickly!
John and the team are always speedy in resolving out IT issues. Great customer servicea and company!
Christopher was very quick at getting the problem resolved.
They responded quickly, solved the issue and followed up via email and phone to make sure issue was resolved and we were satisfied.
John (Hovig) is always a pleasure. Never ceases to amaze me his knowledge and experience of the Avaya systems. Great technician and overall person to work with.
Remotely assisted with renaming extension and updating voicemail to email destination for Mechanicool in Deerfield Beach, FL.
Remotely assisted with recovering deleted emails from Microsoft Outlook for Builtmore Contracting in West Palm Beach, FL.
Remotely assisted with configuring voicemail to email on CloudTalk Hosted VoIP phone system for Lavalle, Brown, Ronan & Schwencke in Boca Raton, FL.
Remotely assisted with troubleshooting phone lines provided by Comcast on Avaya IP Office 500v2 for Florida Sidewalk Solutions in Davie, FL.
Remotely assisted with blocking phone number from calling in to Avaya IP Office 500v2 for Pantry of Broward in Fort Lauderdale, FL.
Remotely assisted with identifying and removing rogue DHCP server on network for Foster Financial Services in Miami, FL.
Remotely assisted with applying Music on Hold MOH in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with verifying PRIs were not active in Mitel MiVoice Business redundant controller for United Tranzactions in Miramar, FL.
Worked with user to install our brand new CloudTalk hosted VoIP phone system in Jupiter Florida.
Worked with user to troubleshoot and resolve issues with Voicemail on our CloudTalk hosted VoIP phone system.
Worked remotely with user to troubleshoot issues with Wifi on Netgear Router in Pompano Beach, Florida.
Went onsite, toned jack back to MDF, and cross-connected Mitel 8568 digital phone to Mitel MiVoice Office 250 for Beth Torah in North Miami, FL.
Remotely assisted with restoring ring no answer to voicemail on forwarded extension in Avaya IP Office 500v2 for Lawless Edwards and Warren in Boca Raton, FL.
Worked remotely with user to troubleshoot issues regarding voicemail in our CloudTalk Hosted VoIP phone system.
Remotely assisted with removing Personal Ring Group to restore ringing on remote Mitel 5312 IP Phone on MiVoice Business for United Tranzactions in Miramar, FL.
Worked remotely with user to setup new HP Victus Laptop in Pompano Beach, Florida.
Worked remotely with user to configure Office 365 Outlook email on their iPad in Jupiter, Florida.
Worked remotely with user to forward calls on our CloudTalk hosted VoIP phone system in Fort Lauderdale Florida.
Remotely assisted with troubleshooting SIP carrier no audio issue for Broward Paper in Oakland Park, FL.
Remotely assisted with adding Microsoft 365 to new laptop with SharePoint and OneDrive sync for GLMC Group in Boynton Beach, FL.