In New York, New York, a global center for finance, media, technology, and culture, ComRes brings enterprise-grade voice, data, and IT solutions capable of meeting the most demanding standards. From high-rise office towers in Midtown Manhattan to tech startups in Brooklyn, broadcast studios, and international trading firms, businesses need communications, security, and network infrastructure that are always on, always secure.
High call volume, multi-site connectivity, remote/hybrid workforce demands, and integration with CRMs and other business software are essential for NYC firms. ComRes offers Cloudtalk VoIP systems designed for low latency, high reliability, rich features (conference calling, analytics, call forwarding, etc.).
Dense environments, legacy buildings, rooftop wireless,
data center connectivity—all demand precise, high-capacity structured network cabling. ComRes ensures installations that comply with code, optimize space, and support future upgrades (fiber, power over Ethernet, etc.).
Cybersecurity threats, regulatory compliance (finance, healthcare, media), and expectation for minimal downtime make robust firewall systems, data backup/disaster recovery, email archiving, and continual monitoring non-negotiable.
With high traffic, mixed-use buildings, street-facing retail, corporate security concerns, surveillance cameras, card readers, secure access systems, and sound masking are all part of comprehensive security and facility management.
ComRes is fully licensed, insured, and well-versed in the complexities of doing business in NYC. Whether you’re a financial institution, media company, startup, or retail chain, we create voice, data, and security systems built for scale, reliability, and mission critical performance. Contact us today to secure your communications and elevate your infrastructure in the city that never sleeps.
Customers say: The sentiment analysis reveals an overwhelmingly positive tone across the reviews. Customers express high satisfaction with the technical support and service they received, frequently highlighting exceptional performance that exceeds expectations. The reviews consistently praise the professionalism, efficiency, and responsiveness of the technical team. Many customers appreciate the quick resolution of their issues and the thorough approach to solving technical problems. There's a recurring theme of loyalty and long-term satisfaction, with customers noting their continued positive experiences over time. The technical support is characterized as not only competent but also patient and accommodating, particularly with those who have limited technical knowledge. Overall, the reviews reflect a strong customer service culture that emphasizes helpfulness, expertise, and a pleasant customer experience.
Thanks
New YorkNY10003 40.73-73.9875
New YorkNY10003 40.73-73.9875
New YorkNY10016 40.75-73.98
Scott was very helpful, knowledgeable and friendly.
New YorkNY10016 40.75-73.98
I contacted Scott for assistance while he was in the midst of another job. He delivered on his promise to help me the same day. He is very helpful and friendly.
New YorkNY10016 40.75-73.98
New YorkNY10016 40.75-73.98
New YorkNY10016 40.75-73.98
New YorkNY10016 40.75-73.98
Peter was very efficient and Very personable. Answered all my questions. Wonderful experience.
New YorkNY10016 40.75-73.98
Very nice interaction. Smooth as silk
New YorkNY10016 40.75-73.98
Peter was a professional but also friendly and easy to understand. He got the job done.
New YorkNY10016 40.75-73.98
Peter is always super nice and helpful.
New YorkNY10016 40.75-73.98
I was contacted by Peter to install MiCollab on my PC. Initially, there were some issues doing this due to updates, etc. Peter was extremely patient and understanding. He was thorough in his follow up and his training and overall demeanor were extremely pleasant. Thanks again for the help!
New YorkNY10016 40.75-73.98
Peter got my phone back up and running very quickly, and he was very professional and courteous.
New YorkNY10016 40.75-73.98
New YorkNY10016 40.75-73.98
Thanks for the help! Great service
New YorkNY10016 40.75-73.98
Peter has been my ComRes tech for almost a year. If he can't solve my problem, which he usually does, however if it goes outside the boundaries of the soft phone, he can tap someone in who can help.
New YorkNY10016 40.75-73.98
Peter was super nice and went thru the steps the set-up very easy and clearly.
New YorkNY10016 40.75-73.98
Knowledgeable and answered all my questions. Great Service.
New YorkNY10016 40.75-73.98
Scott was excellent, very enthusiastic and to the point
New YorkNY10016 40.75-73.98
Worked on site to replace printer toner and set up wireless headsets in Miami, Florida.
Worked on site to replace printer toner and set up wireless headsets in Miami, Florida.
Worked remotely with customer to set up docking station in West Palm Beach, Florida.
Worked remotely with user to troubleshoot issues with Outlook email Calendar in New York, New York.
Worked remotely with client to add SharePoint site as well as outlook email account to their device in New York City, New York.
Worked remotely with client to add outlook account and SharePoint site to their device in New York City, New York.
Worked with customer to create office 365 account and signing them into outlook in New York City, New York.
Set up new user on O365 admin portal
Gave access to employee emails
Logged into their O365 admin portal and added an auto response to an email address.
Logged into their O365 admin portal and updated their email permissions.
Remoted into his computer to set up email archiving and backup those archives
Connected them to the SharePoint and synced it to their File Explorer
Shared access to SharePoint and synced it with File Explorer
Reset her Microsoft credentials to get them signed into their Outlook account
O365 license management OneDrive setup Sharepoint Synchronization
VPN-Cisco Any Connect-LDAP Authentication
Installed MiCollab client with a Mitel system for 1800 Accountant. in New York, NY.
Serviced a Mitel system for 1800 Accountant in New York, NY. Installing MiCollab Client.
Serviced a Mitel system for 1800 Accountant in New York, NY with a service and maintenance agreement.