ComRes, Inc. has been providing business phone systems in Miami since 1988. ComRes is a leading installer of Mitel 200 ICP and 3300 ICP telephone systems in Miami, Sunrise, and West Park, Florida. In addition to Mitel, ComRes sells and installs Iwatsu and IPitomy telecommunications systems, surveillance systems, managed voice services, data products, and Voice over (VoIP) services. ComRes, Inc. is a fully licensed and insured limited energy contractor.
Customers say: The sentiment analysis reveals an overwhelmingly positive tone across the reviews. Customers express high satisfaction with the technical support and service they received, frequently highlighting exceptional performance that exceeds expectations. The reviews consistently praise the professionalism, efficiency, and responsiveness of the technical team. Many customers appreciate the quick resolution of their issues and the thorough approach to solving technical problems. There's a recurring theme of loyalty and long-term satisfaction, with customers noting their continued positive experiences over time. The technical support is characterized as not only competent but also patient and accommodating, particularly with those who have limited technical knowledge. Overall, the reviews reflect a strong customer service culture that emphasizes helpfulness, expertise, and a pleasant customer experience.
The 50 customer reviews shown here average 5.0 out of 5.
John (Hovig) is always a pleasure. Never ceases to amaze me his knowledge and experience of the Avaya systems. Great technician and overall person to work with.
John is always a pleasure to work with.
John is amazing! Professional, patient and efficient!
John was able to expeditiously resolve an issue for one of my clients! It was the best experience I have had when trying to resolve tech issues. He was clear, to the point, patient and gracious. Thanks, John!
Hovig (John) is always a pleasure to work with. Never a time in which he hasn't come to the rescue and got our systems back up and running. He's a great technician who knows his stuff.
John (Hovig Lakhoyan) provided great assistance. He was a pleasure to work with. His knowledge and experience of the system shows in his work. Absolutely no complaints here.
Hovig, the ComRes technician, provided outstanding support in troubleshooting the voicemail issue. His professionalism, expertise, and dedication were evident as he efficiently identified and resolved the problem. His clear communication and commitment to ensuring the system worked seamlessly were truly commendable. Thank you, Hovig, for delivering exceptional service!
John was great and able to take care of everything very easily.
Comres is great, always so efficient. Hovig helped me out with the latest ticket.
John provided assistance and guidance every step of the way. And our company was able to accomplish what was needed.
I love working with them, great company and very efficient!
Xfinity does not know what they are doing, call Com Res!!! I am very happy I have a contract with them.
Technicians were able to run cables throughout facility and get Fiber pulled in to the designated locations great hard workers happy to have them on the crew
As a many time repeat customer, I am accustomed to an excellent level of professionalism and clean work. ComRes consistently hits that high mark with all the projects they do for me. Great work Andres and the ComRes Team!
Technician had all insulation supplies ready to go once showed what to do he exceeded my expectations and continued installation throughout the day very hard worker great team player.
ComRes does outstanding, quick and very clean work. Always above and beyond.
Andres was extremely helpful and his work was detail oriented.
Roger was extremely professional, neat and thorough with the work done. Made a complex cable job look easy. Super pleased!!
Complex cabling work performed flawlessly, quickly and very clean. My absolute goto team.
Excellent service
ComRes is a top notch group that is highly professional, effective and incredibly neat and thorough. From Estimation to service delivery their process is super smooth. I will use no other group for my clients.
Team came in on time. Communication was great at all times.
Andres was absolutely perfect on the install and the camera needed no adjustments right after install. As an IT person, I was super impressed. ComRes will stay as my goto as always.
The quality of the work is exceptional as always. Extremely neat and everything tested and labeled. Andres went above and beyond as usual.
always friendly, very knowledgeable and receptive to our needs
Top notch!!!
Outstanding service. Super professional.
Very helpful as always! Always quick to assist.
Scott has great customer service always on point and very efficient!
Excellent and accurate service. Andres and Roger knew exactly what they were doing and were very savvy and quick on their job!
It is always such a pleasure to work with the Comres team!
Scott is great, he is super helpful and has great customer service skills 🙂
Scott was very helpful and sufficient, he helped out right away with the issues I was having. The tech Steve is awesome too! They both always resolve the tickets I request right away.
Scott is amazing!
Scott came to the property to take care of some updates I needed to be done, he took care of everything, he's always prompt and professional!!
Scott is always pleasant to speak with and gets my issues resolved quickly. He is an amazing asset to Comres!
Scott called and emailed me to follow up on the head piece and he was very helpful, good thing he followed up with me because I completely forgot!
Comres did an awesome job on our office build out. We did a full reconstruction with new and modern cabling options and requirements. They were amazing to work with, always showed up and worked efficiently until the job was done. I highly recommend using them for your data cabling needs. They really did a terrific job for us.
A++. These guys are great!
Very professional installers and quick install.
So, I sprung something on him and he just said "No problem" and another problem is solved. Andres is great.
Excellent job
Business moves quickly in Miami, and your network infrastructure needs to keep up. ComRes provides structured cabling services for businesses across Miami, FL, designing high-performance voice, data, Ethernet, and fiber cabling systems that support demanding business environments. Whether you’re outfitting a new office, renovating commercial space, or expanding into multiple suites, our team develops organized cabling infrastructure that promotes reliability, simplifies future upgrades, and keeps critical business systems running efficiently. Every installation is completed with careful planning, professional cable management, and industry best practices to create a network that’s built for both today’s workload and tomorrow’s growth.