Yealink Phone User Guides & Support

Q: How do I transfer a call on a Yealink phone?

During an active call, press the TRANSFER key (or tap Transfer on touchscreen models). Dial the number you're transferring to, or select a contact. To transfer immediately without speaking to them first (blind transfer), press Transfer again right after dialing. To speak with them first (attended transfer), wait for them to answer, then press Transfer to complete it.

Q: How do I put a call on hold on a Yealink phone?

Press the HOLD key during a call. Press it again (or select Resume ) to pick the call back up.

Q: How do I turn on Do Not Disturb (DND) on a Yealink phone?

Go to Menu > Features > DND , turn DND on, and select Save . On most models you can also press the DND soft key from the idle screen to toggle it instantly.

Q: How do I set up a conference call on a Yealink phone?

Call the first person. Press Conference to place a second call. Dial the second number. When they answer, press Conference again to merge both calls. Repeat to add more participants (up to 10, including you).

Q: How do I forward all my calls to another number on a Yealink phone?

Go to Menu > Features > Call Forward , choose Always Forward , enter the destination number, and select Save .

Find the user guide for your Yealink phone model below, or jump straight to quick answers for the most common questions: checking voicemail, transferring a call, and setting Do Not Disturb.

Yealink User Guides by Model

Don’t see your model? Contact ComRes support or call 877-379-9600, and we’ll help you find the right guide.

Quick Answers: Common Yealink Phone Tasks

(Written for T5 Series phones — T57W/T54W/T53W/T53/T53C. Steps are similar across most Yealink models; call support if your menu looks different.)

How do I check voicemail on a Yealink phone?

Press the MESSAGE key (envelope icon) on your phone. If prompted, follow the voice instructions to enter your voicemail PIN and listen to messages.

How do I transfer a call on a Yealink phone?

During an active call, press the TRANSFER key (or tap Transfer on touchscreen models).
Dial the number you’re transferring to, or select a contact.
To transfer immediately without speaking to them first (blind transfer), press Transfer again right after dialing.
To speak with them first (attended transfer), wait for them to answer, then press Transfer to complete it.

How do I put a call on hold on a Yealink phone?

Press the HOLD key during a call. Press it again (or select Resume) to pick the call back up.

How do I turn on Do Not Disturb (DND) on a Yealink phone?

Go to Menu > Features > DND, turn DND on, and select Save. On most models you can also press the DND soft key from the idle screen to toggle it instantly.

How do I set up a conference call on a Yealink phone?

Call the first person.
Press Conference to place a second call.
Dial the second number.
When they answer, press Conference again to merge both calls.
Repeat to add more participants (up to 10, including you).

How do I forward all my calls to another number on a Yealink phone?

Go to Menu > Features > Call Forward, choose Always Forward, enter the destination number, and select Save.

You can transform your business communications and boost productivity with Yealink’s award-winning VoIP solutions—now available through ComRes, your trusted South Florida technology partner. Whether you’re upgrading or expanding, ComRes will help you find the ideal Yealink business phone system to fit your needs.

ComRes offers a wide range of Yealink solutions, including:

Yealink T5 Series Smart Business Phones – Premium models with touchscreen displays, Bluetooth/Wi-Fi, and Acoustic Shield noise cancellation.
Yealink T4 Series IP Phones – Sleek and dependable SIP phones with HD voice and advanced productivity features.
Yealink DECT Cordless Phones – Mobility-focused handsets for warehouse, office, or retail environments.
Yealink Microsoft Teams/Zoom Certified Devices – Perfect for hybrid teams using collaboration platforms.

ComRes is a leading Yealink provider! Contact us today for a FREE communications assessment and discover how a customized Yealink solution can make your organization more efficient, connected, and prepared for the future.

Yealink Communication Systems

Global Leaders in Seamless, Smart VoIP Solutions

Yealink is a global brand specializing in unified communications and collaboration (UC&C). With a robust lineup of IP phones, conferencing units, and wireless communication systems, Yealink delivers secure, scalable, and cost-effective technology to industries including healthcare, finance, education, logistics, and more.

When you’re planning communications for a new facility—or upgrading your legacy system—you need a platform that supports both voice and data integration, simplifies management, and enhances user experience without inflating operational costs.

Why Yealink? Why ComRes?

Yealink’s systems are:

Scalable & Future-Proof – Adaptable to small, medium, and enterprise deployments.
Interoperable – Built on open SIP standards for broad platform compatibility.
Easy to Deploy & Manage – Centralized configuration and provisioning.
Cost-Effective – No “forklift” upgrades or excessive licensing fees.

ComRes ensures your Yealink installation is tailored, fully supported, and future-ready. Our expert team manages everything from design and installation to training and post-sale support.

Highlights of Yealink Business Systems:

Network Performance

Enterprise-level QoS, PoE support, and intelligent routing
Seamless LAN/WAN integration

Customer Service Enhancements

Auto attendant and IVR features
HD voice and built-in call handling intelligence
CTI and CRM integration capabilities

Cost Savings

Reduced maintenance with centralized management tools
SIP-based long-distance savings
Flexible licensing options and energy-efficient hardware

System Architecture

Multi-site support and remote extension capabilities
Up to 5000 ft. analog coverage (DECT systems)
Surge protection and redundancy options built in

Yealink + ComRes = Confidence in Communication

ComRes proudly partners with Yealink to provide clients an extended 5-year hardware warranty on select Yealink devices, plus our exclusive 1-year labor warranty. With decades of telecom experience and a reputation for reliability, ComRes is your go-to VoIP provider in South Florida.