SMS Solutions
Flexible multi-channel conversational messaging choices
let you easily interact with your clients and potential customers.
Plans that fit your needs.
Cloudtalk SMS Basic
$ 19.99
SMS 500 Credits, Virtual Number
-
CloudTalk SMS with 500 Credits
and 1 Virtual Number
Cloudtalk SMS PRO
$ 29.99
SMS 1000 Credits, Virtual Number
- CloudTalk SMS with 1000 Credits and 1 Virtual Number
Cloudtalk SMS Advanced
$ 99.99
SMS 5000 Credits, Virtual Number
- CloudTalk SMS with 5000 Credits and 1 Virtual Number
Already have
a plan?
add-ons, tailored for your business needs.
Virtual Phone Numbers
$5/month
Add Credits
Out of credits? Add more credits to your plan with a simple click.
Starting at
$5/month
Elevate Customer Engagement with SMS Communication
Revolutionize your customer engagement strategy by harnessing the simplicity and immediacy of SMS. Instantaneously reach your audience with promotions, updates, and personalized messages that capture their attention. Whether it’s exclusive offers, order confirmations, or feedback requests, SMS enables you to engage customers on their terms. Forge meaningful connections, foster loyalty, and enhance the overall customer experience through the power of timely and targeted SMS communication.
Have secure & engaging conversations with your customers directly inside of your CRM
Boost Your Business with SMS Promotions
Reach your audience instantly, delivering exclusive deals, limited-time offers, and promotions directly to their mobile devices. With high open rates and quick response times, SMS promotions provide a cost-effective and efficient way to drive sales, engage your audience, and build brand loyalty.
Assist your sales representatives in engaging customers one-on-one
Allow your agents to engage with customers one-on-one using a CRM-integrated desktop or smartphone texting for time-sensitive notifications, inquiries, corrections, or expert assistance.
Streamlining Appointments with SMS Updates
Say goodbye to missed appointments and last-minute changes. With the convenience of instant text alerts, managing your appointments has never been easier. Embrace the power of seamless communication and take control of your schedule with SMS appointment updates.
Enhance Billing Efficiency with SMS Services
Optimize your billing processes and foster clear communication with customers through SMS. Streamline the payment experience by sending reminders, transaction details, and due-date alerts, ensuring that your customers are always in the loop. With the immediacy of SMS, you can significantly reduce late payments and enhance overall customer satisfaction.
Use on brand templates to provide an uniform user experience
For common client interactions like appointment reminders, billing follow-ups, automated alerts, and FAQs, publish ready-to-use branded message templates.
Manage customer communication consent
Multichannel consent management can be made easier. By integrating online forms with opt-in and opt-out keywords, you can collect and update consent data inside of your CRM. Keep a record of your consent for SMS/MMS, WhatsApp, and other communications.
Improve Client Retention
with SMS
Use your preferred CRM account to directly contact your clients through their chosen channels
Assess the amount and effectiveness of messaging
Track critical customer messaging data like delivery rates, turnaround time, credit use, agent efficiency, and more – all from within your CRM. Also, get notified when certain metrics reach specific criteria that you’ve set.
Establish customer messaging in minutes
CloudTalk SMS communications allows you to set your virtual contact numbers, your local time zone, company hours, staff positions, and consent options in no time. Begin messaging records directly with your CRM’s database.
Conversational messaging can be integrated with your favorite CRM
Like other CRMs, you can use your favorite apps with-in Zoho to converse and engage with your audience. Some of these apps include:
- Zoho Desk
- Zoho Campaigns
- Zoho Recruits
Virtual Phone Numbers
10 DLC Setup
Standard Campaign setup is mandatory for all customers who send more than 3,000 messages per day or use more than 5 long code numbers for messaging to the US.
$5/month
One Time
Brand Registration Fee $4
DCA Fee $15
Monthly
Low Volume Campaign $5/mo
Standard Campaign $10/mo
Book A Free Demo
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