Phone Systems

Contact Centers have never had a good image, but now things are even worse.  The best contact centers are still premise-based phone systems – most VoIP-based contact centers are simply not robust [...]

Companies have been working from home for years, and ComRes as long offered solutions to assist people who work from home.  But working from home full time has its challenges, as we and many of [...]

I thought desk phones were supposed to go away and be replaced by cell phones and PC applications?  Apparently not since phone manufacturers keep coming out with new and more sophisticated desk [...]

What is your business?  What I am really asking is – what is it your company does that really keeps the doors open and profits flowing? It is so easy to get distracted and lose your [...]

Phone bills are something you should look at each month. There are often errors on phone bill, and understand items on the bill will help you in managing it and reducing phone costs. 1. Look at [...]

Relocation is one of the most challenging things your business will do. For a smooth relocation, follow some common tips 1. Survey your new location Before relocation, verify Is there a room with [...]

1. Avoid capital equipment/upgrade costs for your phone system Are you looking to upgrade or replace your phone system? A hosted VoIP system gives you many useful features at a fraction of the [...]