Voice over Internet Protocol (VoIP) is a welcomed alternative to landlines, especially amidst a tumultuous economy. Businesses turn to VoIP services because of their cost effectiveness and efficiency.
VoIP allows companies to connect employees working remotely without worrying about cell phone plan limitations or call quality due to service issues.
With the ability to have staff members work from home, the cost of office space is no longer an issue, allowing a reallocation of company dollars.
For companies with international business, VoIP saves money on costly international calls. By using the Internet to transmit data instead of traditional phone lines, communication can be almost free. Phone messages can be recorded and saved in company files or forwarded to a more appropriate contact.
In addition, through VoIP, rich media can enhance the quality of calls and phone conferences. The simultaneous transfer of documents and visual support during a presentation can differentiate a company from its competitor.
While this only touches the surface of VoIP capabilities, it is a good introduction to the effectiveness of this service. How can this service benefit your business?